Your business has a Google My Business account set up under one Gmail address and you’ve decided to change the Primary Owner status to a different Gmail address. Reasons for taking this step are varied and can include:
- the current Gmail address was from a different business name;
- the current Gmail address is not being used the way it was originally set up for;
- a Gmail address was created for the current business name and most reporting is sent to that address.
THE PRIMARY OWNER ROLE
The Primary Owner can:
- Add and delete other owners and managers.
- Change account permissions, including yours.
- Delete this account completely.
This role holds all authority over the account, so be careful to whom you assign this privilege. Before changing the Primary Owner status, you should audit all your current email and Gmail accounts to understand:
- what each email and Gmail account is currently being used for,
- what each email and Gmail account should be used for.
This audit should be done once a year in businesses with less than 50 employees, quarterly for businesses with more than 50 employees.