When it comes to managing your reputation and social pages, trust can only go so far. You absolutely have to know what is being said about you and your business, and, more importantly, what the responses are or have been.
I know business owners who want to start blogging but "don't have the time" to blog, nor do they know what to blog about. Here are 4 commitments to put into action in the new year.
It's becoming harder to not only find sexy customer service, but harder to give it as well.
In order to start a conversation with another person, you have to show up first. Now, picture being an active part of the conversation.
"Should my LinkedIn profile be public or private?" Being a marketing specialist, I advocate personal social profiles be public.