7 Reasons Visitors Leave Your Website

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Web Development-StrategyI recently read an article outlining five (5) reasons why visitors leave your website. Although I agreed with the author, there are two more reasons why this occurs. First, let’s take a quick look at the difference between exit and bounce rates.

An exit rate is the number of visitors leaving a specific web page after arriving, whether viewed or quickly scanned/read. It’s not a single-page view where you go to a web page and leave. On the other hand, a bounce rate is the number of visitors leaving your website or page after coming to a specific web page, again, whether viewed or quickly scanned/read. It is normally a single-page view.

Now, the article I read discussed these five reasons why visitors leave your website:

  1. too many ads – is your website an ad magnet for affiliate marketing, and should it be?
  2. registration required to view content – sign up first, then read? Really.
  3. unremarkable or uninspiring content – be straightforward and to the point.
  4. slow load time – speed it up!
  5. empty coupon field – the invisible sale.

Here are two more reasons visitors are leaving your website:

  1. Broken links. If you don’t remember the last time you checked your website page and image links, make it a point to do so. This can make your snazzy website look unprofessional and cause visitors to not only leave, but not come back.
  2. Too much self-promotion. As a marketing professional, I understand you have to put a CTA (call-to-action) on your posts, but there is such a thing as “over-kill”. Your posts shouldn’t be a constant barrage of “buymystuff.com”. Balance your CTAs in articles and social media posts with content that educates and informs your viewers. Think “trusted resource”.

One last tip: Check your spelling and grammar. Nothing is more infuriating than reading through an article that has mistakes in punctuation, grammar and spelling. Hire a proofreader/editor and make sure they use more than just MS Word’s spell-checker.

Be strategic. Be visible. Be found.


Written by Lisa Raymond

Lisa Raymond

Lisa Raymond is the owner of Visibly Media LLC, a marketing company specializing in social media and inbound marketing strategies. She has a 20 year background in print and website graphic design. Lisa is a member of the Social Media Marketing Society, Business Mentor Team, AmSpirit Business Connections, and Toastmasters International. Lisa is a fanatic about sharing new ideas & tips about social media to business owners and has given presentations at both The Hive @ Central in Phoenix and THINKspot! in Mesa. Lisa has been married to the love of her life, Michael, for over 25 years; she is a mom of 4 (two still at home, one a proud Marine!), and a new grandma of a beautiful granddaughter! Lisa is THE QUEEN in her realm of organized chaos!

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